Your Privacy Matters
At Vita Care, we take your privacy seriously. We understand that health information is deeply personal, and we are committed to maintaining the highest standards of data protection and confidentiality.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We've designed it to be clear and straightforward, so you can understand exactly how your information is handled.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you register for our service, express an interest in obtaining information about us or our products and services, or otherwise interact with the Vita Care platform.
The personal information that we collect depends on the context of your interactions with us, the choices you make, the products and features you use, your location, and applicable law.
The personal information we collect may include:
- Personal identifiers (name, email address, phone number)
- Account credentials
- Health information you provide during consultations
- Payment information (processed securely through our payment providers)
- Usage data and interaction with our platform
- Device information (browser type, IP address, device type)
How We Use Your Information
We use personal information collected via our platform for a variety of business purposes described below:
- To provide and maintain our health consultation service
- To provide you with personalized health-related information and guidance
- To create and maintain your account and manage your health profile
- To facilitate communication between you and healthcare providers when necessary
- To provide customer support and respond to your inquiries
- To improve our service through analysis of usage patterns and user feedback
- To send you updates about your health concerns or new features (with your consent)
- To process payments and maintain billing records
- To detect, prevent, and address technical issues or potential security concerns
- To comply with legal obligations and healthcare regulations applicable to our services
We prioritize using your data to improve your health experience while maintaining strict confidentiality standards that meet or exceed healthcare industry requirements.
Data Security
We have implemented robust technical and organizational security measures designed to protect the security of any personal information we process, with special attention to healthcare data:
- Secure Google OAuth2 authentication for user access
- JWT-based session management with secure token handling
- Regular security audits and vulnerability testing
- Strict access controls limiting who can view your health information
- Compliance with healthcare data security standards and regulations
- Secure hosting infrastructure with industry-leading protections
- Encrypted data transmission using HTTPS
- Secure cookie handling with appropriate security flags
However, despite our best efforts, no electronic transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You use our service acknowledging this limitation that applies to all digital platforms.
Contact Us
If you have questions or comments about this privacy policy, your personal data, or your privacy rights, we encourage you to contact us:
Vita Care Health Technologies
For privacy-related inquiries, please contact our dedicated privacy team:
Email: [email protected]
Response Time: We aim to respond to all privacy-related inquiries within 48 hours.
We're committed to addressing any questions or concerns you may have about your privacy promptly and thoroughly.