Privacy Policy

Information We Collect

To provide you with personalized medical consultations, we collect and process the following types of information:

• Basic account information (phone number for authentication)
• Health information you share during consultations
• Medical history and symptoms you describe
• Information from uploaded documents or images
• Consultation history and interaction data

How We Use Your Information

We use your information solely for the following purposes:

• To provide personalized medical consultations and health guidance
• To improve our AI algorithms and enhance the quality of our service
• To maintain your consultation history for reference in future interactions
• To send you reminders about medical recommendations (with your consent)
• To identify and address potential technical issues

Data Security

We implement robust security measures to protect your information:

• End-to-end encryption for all conversations and health data
• Secure cloud storage with industry-standard protection
• Regular security audits and vulnerability testing
• Strict access controls and employee confidentiality agreements
• Compliance with relevant healthcare data protection regulations

Your Data Rights

You have complete control over your information:

• Access your consultation history at any time
• Delete individual consultations from your history
• Request a complete deletion of your account and all associated data
• Opt out of reminder notifications
• Download a copy of your consultation data

Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through the account settings.